© Reuters. FILE PHOTO: FILE PHOTO: The Microsoft logo is seen in Los Angeles, California US November 7, 2017. REUTERS/Lucy Nicholson/File Photo/File
(Reuters) – Microsoft Corp said on Wednesday it was investigating a cyber issue that affected several services including Teams and Outlook, as reports of outages suggested the platforms were down for thousands of users around the world.
Microsoft (NASDAQ:) did not disclose the number of users affected by the outage, but data from the Downdetector website showed more than 3,900 incidents in India and more than 900 in Japan. Reports of disappearances also increased in Australia, Britain and the United Arab Emirates.
The Downdetector site monitors the output by aggregating status reports from sources including errors posted by users on its platform.
“We have identified a potential network issue and are reviewing telemetry to determine possible solutions,” Microsoft said in a tweet.
After turning it off, many users were unable to exchange messages, join calls or use any of the Teams apps. Many users took to Twitter to share updates about the disruption in services, with #MicrosoftTeams appearing as a hashtag on the social media site.
Microsoft Teams, used by more than 280 million people around the world, is an essential part of the daily work of businesses and schools, who use the service to make calls, organize meetings and plan their travels.
Among others affected are Microsoft Exchange Online, SharePoint Online, OneDrive for Business, according to the company’s website.